{"id":3067,"date":"2022-03-03T15:45:07","date_gmt":"2022-03-03T13:45:07","guid":{"rendered":"http:\/\/jobs.swissotel.ee\/?p=3067"},"modified":"2024-11-13T13:34:48","modified_gmt":"2024-11-13T11:34:48","slug":"reservations-agent","status":"publish","type":"post","link":"https:\/\/jobs.swissotel.ee\/ru\/reservations-agent\/","title":{"rendered":"Guest Services &amp; Events Specialist"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3067\" class=\"elementor elementor-3067\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-369a0650 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"369a0650\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_effects_offset&quot;:1,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-590418d4\" data-id=\"590418d4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-174a90e9 elementor-widget elementor-widget-image\" data-id=\"174a90e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/jobs.swissotel.ee\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/jobs.swissotel.ee\/wp-content\/uploads\/elementor\/thumbs\/Swissotel-logo-koduleht-pjiwqul2bc02ahcqxbwvhcneed2hbna0n7d98zp0v8.png\" title=\"Swissotel logo koduleht\" alt=\"Swissotel logo koduleht\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ec5cd6b\" data-id=\"5ec5cd6b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cfa7deb elementor-nav-menu__align-center elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-center elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"3cfa7deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-3cfa7deb\" class=\"elementor-nav-menu\"><li class=\"hwm_top-nav-item menu-item menu-item-type-post_type menu-item-object-page menu-item-1319\"><a href=\"https:\/\/jobs.swissotel.ee\/ru\/toopakkumised\/\" class=\"elementor-item\">T\u00d6\u00d6PAKKUMISED<\/a><\/li>\n<li class=\"hwm_top-nav-item menu-item menu-item-type-post_type menu-item-object-page menu-item-1712\"><a href=\"https:\/\/jobs.swissotel.ee\/ru\/elu-swissotelis\/\" class=\"elementor-item\">ELU SWISSOTELIS<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"\u041f\u0435\u0440\u0435\u043a\u043b\u044e\u0447\u0430\u0442\u0435\u043b\u044c \u043c\u0435\u043d\u044e\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t\t<span class=\"elementor-screen-only\">\u041c\u0435\u043d\u044e<\/span>\n\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3cfa7deb\" class=\"elementor-nav-menu\"><li class=\"hwm_top-nav-item menu-item menu-item-type-post_type menu-item-object-page menu-item-1319\"><a href=\"https:\/\/jobs.swissotel.ee\/ru\/toopakkumised\/\" class=\"elementor-item\" tabindex=\"-1\">T\u00d6\u00d6PAKKUMISED<\/a><\/li>\n<li class=\"hwm_top-nav-item menu-item menu-item-type-post_type menu-item-object-page menu-item-1712\"><a href=\"https:\/\/jobs.swissotel.ee\/ru\/elu-swissotelis\/\" class=\"elementor-item\" tabindex=\"-1\">ELU SWISSOTELIS<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-647dce7c elementor-section-full_width elementor-section-height-min-height elementor-section-items-top elementor-section-height-default\" data-id=\"647dce7c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d6943ef\" data-id=\"6d6943ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9e2c3c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e2c3c7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-573eb9a\" data-id=\"573eb9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bef9c0 elementor-widget elementor-widget-heading\" data-id=\"9bef9c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guest Services &amp; Events Specialist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56e9486 elementor-widget elementor-widget-text-editor\" data-id=\"56e9486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">We believe that the world is more welcoming when\u00a0<\/span><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">we\u2019re connected. So that we see what we have in\u00a0<\/span><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">common, instead of what sets us apart.\u00a0<\/span><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">\u00a0W<\/span>e care\u00a0<span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">for the world to make it\u00a0<\/span><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">better,<\/span>\u00a0<span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">by embracing our differences, sharing our cultures,\u00a0<\/span><span data-scheme-color=\"@002060,,\" data-usefontface=\"true\" data-contrast=\"none\">and\u00a0<\/span>connecting with people, heart to heart.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb10a7 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"3bb10a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/jobs.swissotel.ee\/kandideeri\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kandideeri kohe<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-91b88f9\" data-id=\"91b88f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-435b920 elementor-widget elementor-widget-image\" data-id=\"435b920\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/jobs.swissotel.ee\/wp-content\/uploads\/elementor\/thumbs\/Guest-qwzug59wekwc1d1h62zjcgx2oaaht0ie50lpij73pk.png\" title=\"Guest\" alt=\"Guest\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aae9f3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aae9f3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-45176a1\" data-id=\"45176a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a65567e elementor-widget elementor-widget-heading\" data-id=\"a65567e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"text-transform: var( --e-global-typography-primary-text-transform )\">What You Will Be Doing<span style=\"color: var( --e-global-color-accent );letter-spacing: 0.2px;text-transform: var( --e-global-typography-primary-text-transform );background-color: var( --e-global-color-8e04780 )\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b26df4 elementor-widget elementor-widget-text-editor\" data-id=\"8b26df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Reservations Administration<\/strong>: Manage bookings across various channels, maintain accurate guest profiles, and ensure timely communication.<\/li><li><strong>Event Coordination &amp; Guest Services: <\/strong>Collaborate with hotel teams and external suppliers to deliver seamless events and personalized guest service.<\/li><li><strong>Customer Service:<\/strong> Promptly address guest concerns, offer solutions, and ensure satisfaction throughout their stay or event.<\/li><li><strong>Requests &amp; Promotions:<\/strong> Handle group requests, conduct site inspections, and actively promote hotel services like room upgrades, special offers, and the Accor Live Limitless loyalty program.<\/li><li><strong>Administrative Support: <\/strong>Ensure accurate invoicing, manage payments, and assist with special guest requests.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5e4a109 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e4a109\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-202dfd7\" data-id=\"202dfd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45fcca7 elementor-widget elementor-widget-heading\" data-id=\"45fcca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Experience And Skills Include<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94c943e elementor-widget elementor-widget-text-editor\" data-id=\"94c943e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Proficiency in Estonian and English (additional languages are a plus).<\/li><li>Previous experience in a similar role or within the hospitality industry is preferred.<\/li><li>Skilled in Opera Cloud and Microsoft Office.<\/li><li>Strong attention to detail, organization, and a collaborative approach.<\/li><li>Willingness to adjust working hours based on business needs.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e1a8cf9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1a8cf9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38a0aa4\" data-id=\"38a0aa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6646857 elementor-widget elementor-widget-heading\" data-id=\"6646857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is In It For You<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6349d3 elementor-widget elementor-widget-text-editor\" data-id=\"c6349d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>In this role, you\u2019ll have the opportunity to strengthen your skills in event management, attention to detail, prioritization, multitasking, and effective communication with various international and local clients.<\/li><li>Depending on seniority, we offer a healthcare package and additional vacation days.<\/li><li>Enjoy discounts on our in-house services and access an Employee Benefit Card, providing discounted rates at Accor hotels worldwide.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guest Services &amp; Events Specialist We believe that the world is more welcoming when\u00a0we\u2019re connected. So that we see what we have in\u00a0common, instead of what sets us apart.\u00a0\u00a0We care\u00a0for the world to make it\u00a0better,\u00a0by embracing our differences, sharing our cultures,\u00a0and\u00a0connecting with people, heart to heart. Kandideeri kohe What You Will Be Doing Reservations Administration: [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-3067","post","type-post","status-publish","format-standard","hentry","category-vabad-tookohad"],"_links":{"self":[{"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/posts\/3067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/comments?post=3067"}],"version-history":[{"count":35,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/posts\/3067\/revisions"}],"predecessor-version":[{"id":5576,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/posts\/3067\/revisions\/5576"}],"wp:attachment":[{"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/media?parent=3067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/categories?post=3067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.swissotel.ee\/ru\/wp-json\/wp\/v2\/tags?post=3067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}