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Duty Manager
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart. We care for the world to make it better, by embracing our differences, sharing our cultures, and connecting with people, heart to heart.
What You Will Be Doing:
- Oversees and directs all aspects of hotel operations including administration, facilities, security and customer service under direction of Front Office Manager;
- Conduct Audit procedures;
- Is responsible to ensure VIPs and regular guests receive special attention and personal recognition;
- Handles guest complaints and other related problems;
- Supports Front Desk with check-in & check-out procedures.
Your Experience And Skills Include:
- You are an open communicator and want to offer to hotel guests a heart-warming service;
- You have experience in hospitality;
- Your Estonian and English written and verbal communication skills are in high professional level;
- You are flexible in working hours.
What Is In It For You:
- Healthcare package with multiple benefits;
- Additional vacation days
- based on seniority;
- Discounts for in-house services;
- Development through learning programs by Academy Accor;
- Employee benefit card offering discounted rates in Accor worldwide;
and much more!
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