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Duty Manager

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.  We care for the world to make it better, by embracing our differences, sharing our cultures, and connecting with people, heart to heart.

Swissotel Tallinn töötajad

What You Will Be Doing

  • Manages and supervises comprehensive hotel operations, covering administration, facilities, security, and customer service, reporting to the Front Office Manager.
  • Conducts audit procedures efficiently.
  • Ensures personalized attention and recognition for VIPs and regular guests.
  • Addresses guest complaints and resolves related issues.
  • Supports Front Desk with check-in and check-out procedures.

Your Experience And Skills

  • You are an effective communicator who is dedicated to providing guests with warm and welcoming service.
  • You have a background in hospitality.
  • Your written and verbal communication skills in Estonian and English are at a high professional level.
  • You are flexible with your working hours.

What Is In It For You

  • Healthcare package with various benefits.
  • Additional vacation days based on seniority.
  • Discounts on in-house services.
  • Professional development through Academy Accor learning programs.
  • Employee benefit card providing discounted rates at Accor establishments worldwide.