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RESERVATIONS AGENT

(Swiss Service Agent)

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.  We care for the world to make it better,by embracing our differences, sharing our cultures, and connecting with people, heart to heart.​

Swissotel

What you will be doing:

  • Receiving reservations and entering to the system as per company standard;
  • Providing information to callers and make offers to guests upon requests; 
  • Ensure all special requests are recorded and all bookings are updated in the system.

 

Your experience and skills include:

  • Positive attitude with team player spirit; 

  • Fluent in Estonian and English (both written and verbal).

  • Good computer skills (working experience with OPERA S&C is an advantage);

  • Highly responsible, initiative and reliable with excellent attention to detail;

What is in it for you:

  • Work in a dynamic and fast-paced global company with team of high professionals; 

  • Employee benefit card, offering discounted rates in Accor worldwide;

  • Development through learning programs by Academy Accor;

  • Discounts for in-house services;

  • Additional vacation days based on seniority;

  • And much more!

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