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Reservations Manager

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.  We care for the world to make it better, by embracing our differences, sharing our cultures, and connecting with people, heart to heart.

Swissotel Tallinn töötajad

What You Will Be Doing:

  • Managing day to day running of the Reservations agents;
  • Assisting the Revenue Manager with providing analytical hotel data for best business decisions;
  • Receiving reservations and entering to the system as per company standard;
  • Providing information to callers and make offers to guests upon requests;
  • Ensure all special requests are recorded and all bookings are updated in the system.

Your Experience And Skills Include:​

  • At least 1 year relevant or similar work experience in a in a hospitality or tourism;
  • Fluent in Estonian and English (both written and verbal);
  • Good computer skills (working experience with OPERA is an advantage);
  • Highly responsible, initiative and reliable with excellent attention to detail;
  • Positive attitude with team player spirit.

What Is In It For You:

  • Work in a dynamic and fast-paced global company with team of high professionals;
  • Favorable lunch possibility in the staff canteen;
  • Additional vacation days based on seniority;
  • Employers Health Insurance after 1 year employment;
  • „Friends & Family rate“ in all Accor hotels worldwide.